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Family Support

Single Service Request Form

Would you like some further support from our Outreach and Family Support Team?  If so please complete the attached form

Family Support/Outreach Workers

You know your child best and like all parent/carers you want what is best for your child, we do not have all the answers, but we can help you find them by:

Providing support, resources and advice around a range of issues, including:

  • finding local groups for you and your child to attend
  • positive parenting and managing your child’s behaviour, boundary setting, child development
  • financial difficulties/worries
  • support around transition points i.e: birth, settling into pre-school, school
  • support for parents wishing to return to education, employment or training
  • working with parents/carers to manage their own well-being and to build their confidence

How do I arrange to meet my Family Support or Outreach Worker?

Parents and carers can refer themselves for family support by:

  • Contacting the Children’s Centre by phone or coming in to talk to us
  • Attending one of our groups/activities
  • Talking to their Health Visitor, Pre-school, Midwife or other Professionals


  • Baby Massage (225KB)

    Courses run regularly across the Stevenage North area.

  • Parenting Puzzle (507KB)

    A FREE 10-week nurturing programme for parents/carers.

  • Family Toolkit (506KB)

    The Family Toolkit is a series of four workshops to support anyone in a parenting role.

  • Families Feeling Safe (124KB)

    The Families Feeling Safe programme is to help parents and carers take charge of their lives


We offer the following workshops. Please look at our timetable for further information.

Is my child ready to use a potty/toilet?

Is my child ready? Come along to a workshop covering

  1. Top tips to toilet training
  2. Self-care skills after going to the toilet.
  3. How to handle accidents appropriately.
  4. Toilet training aids and books to share with your child about toileting and where to get them from.
  5. Were to get further support if needed

First Aid

A 2 hour workshop covering basic baby and child first aid.

£5 per place.